FAQ 3
Frequently Asked Questions
Quick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation.
Do you offer customization for your products?
Yes, we provide customization services. You can choose different specifications, features, and packaging based on your needs.
What is your delivery time?
Typically, our delivery time is 2-4 weeks, depending on the order quantity and product complexity.
Do you provide international shipping?
Yes, we offer global shipping services, ensuring that our products reach customers worldwide safely.
Do your products come with a warranty?
Our products come with a 1-2 year warranty, depending on the type of product.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number, which you can use to track your order in real-time on our logistics partner’s website.
What payment methods do you accept?
We accept various payment methods, including credit cards, bank transfers, and PayPal.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for large volume orders. Please contact our sales team for more information.
Are your products environmentally friendly?
Yes, our products are certified to meet international environmental standards and comply with strict eco-friendly regulations.
Can I return the product if I am not satisfied?
Yes, we offer a return policy. You can request a return or exchange within 30 days of receiving the product.
How can I contact customer support for more information?
You can reach our customer support via email or phone, and our team will assist you as soon as possible.